Health Improvement Scotland
Overnight Support video
The Improvement Hub (ihub) is part of Healthcare Improvement Scotland and supports those delivering health and social care across Scotland to redesign and continuously improve services. Overnight support meets a range of needs for people who require support, reassurance and practical help during the night time hours.
We were asked to develop a video explaining the redesign of overnight support, and the process the organisation had been through to a variety of stakeholders.
WHAT WE DID
We broke the redesign process down into key stages and storyboarded each section of the story. This was brought to life in an accessible animation combining icon style graphics and messaging. We created an accompanying suite of images for social media use by taking key moments from the video and translating them into flat graphics.
“We came to Flock with a particular and complex story to tell and it really came to life through their design approach and expertise. They illustrated and helped us represent the work of health and social care professionals redesigning and improving services for people across Scotland. This project was a challenge for us, but Sophie’s enthusiasm and creativity made it such an exciting and positive experience. Their service delivery is impressive from start to finish and they delivered an end product better than anything we could have imagined. These guys are the best in the biz, *highly* recommend them and look forward to working with the team at Flock again.”
Communications Officer, Improvement Hub (ihub)